Showing posts with label Facts. Show all posts
Showing posts with label Facts. Show all posts

Tuesday, June 10, 2014

Broken Record. Broken Record. Broken Record.

Definitely not a face driven by
facts alone, eh? / PD LOC
Lately I've felt like a broken record.

I've been helping a friend workshop some posts for an upcoming anniversary (surprisingly for me, not a Civil War event but a deviation into the land of the Revolutionary War). And again and again, I find myself repeating some variation on a single nugget of interpretive wisdom. This is no fault of my colleague. I am often a broken record.

So what has my advice been? It's simple, really. My friend has been following the historian's impulse, trying to share a complete story. She's been trying to include vivid detail, lush explanation, full proper names of British Generals and American Privates alike. It's such a natural impulse, too. You've gone to such amazing lengths to gather knowledge, to amass expertise, to become a bonafide know-it-all on a subject, you just need to spout that knowledge like a perverse history fountain. When you cram too much stuff into your head, of course you want to let everyone know everything everyday.

But the fire hose is the cardinal sin of interpretation, the first pitfall which all interpreters are warned against. Interpredata, as David Larsen coined the concept, is not interpretation. It's simply chaining together fact after fact.

So what to do then? If you can't tell a complete story, what could you do?

My broken record chimes in: tell a meaningful story.

Those two aims, telling the whole story and telling a meaningful story, are so often mutually exclusive. The completist impulse leads towards overloading the visitor, overburdening them with facts, figures, names, places and dates. Overloading them with precisely why they hated High School history in their teens: lists.

But if you unlink the daisy chains of dates and the flow of events, if you pluck out small occurrences, tiny vignettes, little moments which can stand in for the whole, which typify the larger narrative, then you stand to begin helping visitors forge connections.

I've written before about Anton Checkov and his potent rule of narrative. And so you might see this moment as another leap into that same old groove of the record. Eliminating the superfluous helps drive more keenly toward meaning and away from interpredata.

But this is more than eliminating the useless facts and unfired guns. It's about even eliminating the semi-useful facts that might not have all too much bearing on the interpretive moment. Does a visitor need to know the unit a man served in? Maybe not. Do they need to know the Corps or name of the army his unit served in? That might not even have bearing.

Anyone who speaks to me for more than a few minutes about interpretation likely hears another of my favorite phrases, another broken record: good history is just true fiction.

I'm not advocating making things up. What I mean is that interpreters need to seek out stories and moments with the same potential impact as fiction. Using the tools of fiction, the construction of a narrative driven by suspense, drama, irony of situation and, above all else, vibrant characters.

In most good fiction, things don't just happen, people do them. But we so often describe an army's actions in a largely detached and massive way. Armies don't march though. Men march. Armies don't fight. Men fight. Armies don't die. Men die.

When I mention your favorite novel you probably don't remember scenes and actions as much as remember the vibrant characters who inhabit those scenes and make those actions happen. You likely remember who they are, how they think and how they bend when put under stress. And isn't that really a route to relevance moreso than intricate detail of 18th century combat's small actions? In the end (another broken record here), today's visitors will never need to command an army of a couple thousand farm boys from Connecticut and Massachusetts as they wield muzzle-loading smooth-bore French flint lock muskets against long neat lines of enemy force. Time doesn't move backwards; if it did, historians would be quickly out of a job.

But today's visitors can find inspiration in the thoughts of the people of the past. They'll likely be under stress, and can draw inspiration from how the people of the past bent or broke under immense stressors. If the interpreter builds real people, crafts real character and lets audiences get to know them personally, today's people might begin to care.

Remember, success in interpretation is not defined by, "did I include every last little detail?" Instead, it's typified by the question, "did they find a reason to care?" Education, if ever a goal of interpretation, is always a secondary impact rather than a primary motivation. Helping visitors find their own personal meanings in a landscape, to find a reason to love a place, to provoke them viscerally and emotionally within a landscape is the aim of interpretation.

So breathe. Just keep reminding yourself that you don't have to tell the whole story, you just have to tell a meaningful story. Everything's going to be fine.

Thursday, August 30, 2012

Facts, Damned Lies and Statistics: A 55 Year Stumbling Block

Why does an interpreter head out the door
each day? Is it to impart wisdom or offer
moments for reflection? / CC Tito Perez
I have to admit something: when it comes to interpretation, I'm making this all up as I go along. I don't have some magical cache of best practices stored up, waiting to deposit them week after week in posts here on the blog. Most of what I know about interpretation I've stumbled upon, either in the thoughts of others shamelessly stolen and added to my toolbox or as rough experiments based on my so-called common sense.

Sometimes it's far more instructive to find out what I shouldn't do as I frantically grope in the darkness trying to discover what I should do. If I line enough of those bad choices and other possibilities off of my list, eventually I'll hit on a formula that works.

As Thomas Alva Edison likely did not say in relation to the light bulb, "I have not failed. I've just found 10,000 ways that won't work."

Researchers from Clemson University and Virginia Tech recently released a groundbreaking report on what makes good interpretation into great interpretation. Reviewers attended over 350 live programs in National Parks. The report is exhaustive as well as exhausting. I'm not one for statistics, so the meat of the report lies in the discussion and conclusions on pages 35-42.

What separates the mildly effective from the wildly effective? A large slew of things. But two major correlations were strong and loud in the data.

Visitors react poorly to "walking encyclopedias," who set out in their programs to impart facts rather than help visitors find a desire to learn themselves.

People don't like smart-ass know-it-alls. Back in college, I was the target of a Facebook hate-group: "The John Rudy is Smarter Than Me Fan Club." I am not making this up. The course was Slavery and the Atlantic World, and the slacker students in the back of the class didn't like the fact that I did my best to intelligently comment and ask meaningful questions each class period. So they lashed out.

I was a smart-ass know-it-all. I didn't deserve a hate group, but I was a certifiable ass. I wanted to prove that I knew my stuff, and force that newly acquired knowledge down the throats of anyone within earshot. I was cocky, brash and snide. If someone didn't care, I intended to flog them mercilessly into caring.

That doesn't work. It just doesn't. Ask me, I know that from experience. You cannot will someone to care. You cannot browbeat them into caring.

Let's bury "Walking Encyclopedias" and
"boring" in a common grave. / CC Cheryl Colan
So why are we trying to do that out in the field with visitors? The Clemson/Virginia Tech report classed 75% of park rangers as "walking encyclopedias," as human fact-fountains spewing a, "large volume of facts," at visitors. We had a derogatory term for that back in Harpers Ferry; it's called, "the firehose." You spray dumbfounded visitors with every single fact you know about this or that. They smile and nod, walking away neither having learned any of what you intended to teach them nor caring about the place any more than they did before.

Facts. They are not the goal. They should never be the goal. They are the building blocks toward a goal. If you're setting out on a program to educate the visitor, to teach them, to impart knowledge from on high as a human fount of pure factual sputum sprayed across an adoring mass of visitors, you're also setting out to fail.

Facts are simply a means to an end, not an end in and of themselves. Facts lined up in a row, with intentional pacing, organization and choice can help visitors along to the real goal of interpretation. That's the goal that hasn't changed since the godfather of the craft Freeman Tilden penned it back in 1957:

"The chief aim of Interpretation is not instruction, but provocation."

55 years later and we're still screwing that one up royally.